Terms & Conditions
Welcome to Globalbooks.co.in, operated by Global Books Trading Private Limited ("Global Books", "Company", "we", "us", or "our").
These Terms & Conditions ("Terms") govern your access to and use of the Global Books website, Globalbooks.co.in, and your purchase of products through the website.
By accessing, browsing, registering on, or purchasing products through our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or place an order.
1. About Our Website
Global Books Trading Private Limited operates an online platform for the sale of books across various categories, including but not limited to:
• Fiction and non-fiction books
• Biographies and autobiographies
• Anime and manga books
• Comics and graphic novels
• Educational and academic books
• Children's books
• Self-help and personal development books
• Business and management books
• Literature and reference books
• Religious, cultural and historical books
• Other books and publications offered from time to time
We may add, remove, or modify product categories and services at our discretion.
2. Eligibility to Use the Website
By using this website, you confirm that:
• You are legally capable of entering into a binding agreement under applicable Indian law.
• The information provided by you is accurate, complete, and up to date.
• You will use the website only for lawful purposes.
• You will not use the website for any fraudulent, abusive, or unauthorized activity.
If you are using the website on behalf of another person or organization, you confirm that you have the authority to accept these Terms on their behalf.
3. Website Use
You agree not to:
• Use the website for any unlawful purpose.
• Attempt to gain unauthorized access to our website, servers, databases, or systems.
• Introduce viruses, malware, or other harmful code.
• Interfere with the security or proper functioning of the website.
• Copy, reproduce, modify, distribute, or commercially exploit website content without our written permission.
• Use automated systems, bots, crawlers, or scraping tools to collect information from the website without authorization.
• Provide false, misleading, or fraudulent information while placing an order or creating an account.
We reserve the right to suspend or terminate access to the website where we reasonably believe that these Terms have been violated.
4. Product Information
We make reasonable efforts to ensure that product titles, descriptions, images, prices, availability, editions, authors, publishers, and other product information displayed on the website are accurate.
However, minor differences may occur between the product displayed on the website and the physical product received, including differences in:
• Cover design
• Printing or edition
• Packaging
• Colour
• Publisher artwork
• Formatting
• Images displayed on the website
Product images may be for illustrative purposes.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.
5. Book Editions and Availability
Books may be available in different editions, printings, formats, or versions depending on stock and publisher availability.
Where a particular edition, ISBN, language, format, or version is specifically mentioned in the product listing, we will make reasonable efforts to supply the specified product.
If the requested product becomes unavailable after an order is placed, we may contact you regarding an alternative product or cancel the affected order and process an applicable refund.
6. Pricing and Taxes
All product prices displayed on the website are subject to change without prior notice.
The applicable price at the time of placing an order will generally apply to that order, subject to any pricing or technical errors.
Where applicable, taxes, shipping charges, delivery charges, or other applicable charges may be added to the order total and displayed during checkout.
In the event of an obvious pricing or technical error, Global Books reserves the right to cancel the affected order and refund any amount already paid by the customer.
7. Placing an Order
When you place an order through our website, you agree to provide accurate and complete information, including:
• Name
• Delivery address
• Contact number
• Email address
• Payment information, where applicable
After placing an order, you may receive an order acknowledgement or confirmation.
An order confirmation does not necessarily constitute final acceptance of the order. An order will generally be considered accepted when it is confirmed for fulfilment or dispatched, subject to these Terms.
8. Order Acceptance and Cancellation
We reserve the right to refuse, cancel, or limit any order at our discretion where reasonably necessary, including in cases involving:
• Product unavailability
• Incorrect product or pricing information
• Payment failure
• Incorrect or incomplete customer information
• Suspected fraudulent or unauthorized transactions
• Duplicate or unusually large orders
• Technical errors
• Delivery restrictions
• Violation of these Terms
If an order is cancelled after payment has been received, the applicable amount will be refunded through the original payment method or another appropriate method, subject to applicable payment processing timelines.
9. Payment
Payments may be processed through third-party payment gateways or other payment service providers.
Global Books does not generally store complete credit card, debit card, or other sensitive payment credentials on its own systems unless expressly stated otherwise.
You agree to provide valid payment information and authorize the applicable payment provider to process your transaction.
If a payment is unsuccessful, reversed, disputed, or otherwise not received by us, the order may be placed on hold or cancelled.
10. Shipping and Delivery
We will make reasonable efforts to dispatch and deliver orders within the estimated delivery period displayed on the website or communicated to you.
Delivery times may vary depending on:
• Product availability
• Delivery location
• Courier or logistics partner
• Weather conditions
• Public holidays
• Operational disruptions
• Natural disasters
• Government restrictions
• Other circumstances beyond our reasonable control
Estimated delivery dates are not guaranteed unless expressly stated otherwise.
Once an order has been handed over to the delivery partner, delivery may also be subject to the terms and operational procedures of the relevant logistics provider.
11. Incorrect or Incomplete Delivery Information
Customers are responsible for providing an accurate and complete delivery address and contact information.
Global Books will not be responsible for delays, failed deliveries, or additional delivery costs caused by:
• Incorrect address
• Incomplete address
• Incorrect phone number
• Customer being unavailable to receive the order
• Refusal to accept delivery
• Failure to respond to delivery attempts
Any re-shipping or additional delivery charges, where applicable, may be borne by the customer.
12. Damaged, Defective, or Incorrect Products
If you receive a product that is damaged, defective, materially different from the product ordered, or otherwise qualifies for a replacement or refund under our applicable Refund & Return Policy, you should contact us within the period specified in that policy.
Where required, customers may be asked to provide photographs, videos, packaging details, order information, or other evidence to help us investigate the issue.
Any replacement or refund will be subject to verification and the applicable Refund & Return Policy.
13. Returns and Refunds
Returns, replacements, cancellations, and refunds are governed by our separate Refund & Return Policy.
Customers should review that policy before placing an order.
Nothing in these Terms is intended to exclude or restrict any rights or remedies that cannot legally be excluded or restricted under applicable law.
14. Customer Accounts
Certain features of the website may require you to create an account.
You are responsible for:
• Maintaining the confidentiality of your login credentials.
• Providing accurate information.
• Keeping your account information updated.
• Informing us if you suspect unauthorized access to your account.
You are responsible for activities carried out through your account, except where such responsibility cannot legally be imposed.
We reserve the right to suspend or terminate an account where we reasonably believe that the account has been used fraudulently, unlawfully, or in violation of these Terms.
15. Intellectual Property Rights
All intellectual property appearing on or forming part of the website, including but not limited to:
• Website design
• Logos
• Company name and branding
• Text
• Graphics
• Product presentation
• Website layout
• Images created or owned by Global Books
• Software and website functionality
is owned by or licensed to Global Books Trading Private Limited or its respective rights holders and is protected under applicable intellectual property laws.
You may access and use website content for personal and lawful shopping purposes only.
You may not reproduce, copy, modify, publish, distribute, sell, or commercially exploit our website content without prior written permission.
16. Third-Party Content and Trademarks
Some books, characters, brands, names, logos, artwork, or other intellectual property displayed on our website may belong to their respective authors, publishers, studios, creators, trademark owners, or other rights holders.
Global Books does not claim ownership of third-party intellectual property merely because such products are listed or sold through our website.
All third-party trademarks and intellectual property remain the property of their respective owners.
17. User Reviews and Content
If the website allows customers to submit reviews, comments, ratings, photographs, or other content, you agree that such content:
• Is truthful and based on your genuine experience.
• Does not violate applicable law.
• Does not contain defamatory, abusive, obscene, threatening, or unlawful material.
• Does not infringe the intellectual property or privacy rights of another person.
• Does not contain malware, promotional spam, or unauthorized advertising.
By submitting content to the website, you grant Global Books a non-exclusive, royalty-free right to use, reproduce, display, and publish that content for legitimate business and promotional purposes, subject to applicable law.
We reserve the right to remove content that violates these Terms or applicable law.
18. Promotions, Discounts and Offers
From time to time, Global Books may provide discounts, promotional offers, coupons, or other benefits.
Promotional offers may be subject to additional terms, eligibility requirements, validity periods, product exclusions, usage limits, or other conditions.
We reserve the right to modify, suspend, or withdraw an offer where permitted by law.
19. Prohibited Activities
You must not use the website to:
• Commit fraud or facilitate fraudulent transactions.
• Impersonate another person.
• Submit false information.
• Attempt unauthorized access to our systems.
• Disrupt website operations.
• Introduce malicious software.
• Abuse promotional offers or discount codes.
• Conduct unauthorized commercial activity.
• Violate the rights of Global Books or any third party.
• Engage in any activity prohibited by applicable law.
20. Website Availability
We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
The website may occasionally be unavailable due to maintenance, technical issues, updates, security incidents, network failures, or circumstances beyond our reasonable control.
21. Limitation of Liability
To the maximum extent permitted by applicable law, Global Books Trading Private Limited shall not be liable for indirect, incidental, special, consequential, or punitive losses arising from the use of, or inability to use, the website or products purchased through it.
Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited under applicable law.
22. Force Majeure
Global Books shall not be responsible for delay or failure in performing its obligations where such delay or failure results from circumstances beyond its reasonable control, including but not limited to:
• Natural disasters
• Floods
• Earthquakes
• Fire
• Epidemics or pandemics
• War
• Civil unrest
• Government restrictions
• Strikes
• Transportation disruptions
• Internet or telecommunications failures
• Courier or logistics disruptions
• Other unforeseen circumstances
23. Privacy
Your use of the website may involve the collection and processing of personal information.
Our collection, use, storage, and processing of personal information are governed by our Privacy Policy, which forms part of these Terms by reference.
You should review our Privacy Policy before using the website or placing an order.
24. Third-Party Services
The website may use third-party service providers, including payment gateways, logistics partners, hosting providers, analytics providers, and other service providers.
Your use of certain third-party services may also be subject to the terms and policies of those third parties.
Global Books is not responsible for the independent policies or practices of third-party service providers, except to the extent required by applicable law.
25. Changes to These Terms
Global Books Trading Private Limited may update or modify these Terms from time to time.
The updated version will be posted on this page with the revised "Last Updated" date.
Your continued use of the website after the updated Terms are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
26. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to these Terms, the website, or transactions made through it shall be subject to the jurisdiction of the competent courts in India, subject to applicable consumer protection laws and other mandatory legal requirements.
27. Consumer Rights
Nothing contained in these Terms is intended to limit, waive, or exclude any statutory rights available to consumers under applicable Indian law.
Global Books will comply with applicable consumer protection and e-commerce requirements.
28. Grievance Redressal
If you have a complaint, concern, or grievance regarding the website, products, orders, payments, delivery, or any other matter, you may contact our customer support or designated grievance contact through the details provided on our website.
We will make reasonable efforts to address and resolve complaints within the timelines prescribed under applicable law.
29. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be modified or removed to the extent necessary, and the remaining provisions shall continue to remain in effect.
30. Entire Agreement
These Terms, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement governing your use of the website and purchase of products from Global Books, subject to applicable law.
31. Contact Us
For questions regarding these Terms & Conditions, please contact:
Global Books Trading Private Limited
Website: Globalbooks.in
Email: support@globalbooks.in
Phone: +91 9004669969
Registered Office: Floor no.7259, 1st Floor, Subzi Mandi, Prem Nagar, Shakti Nagar, New Delhi-110007
© Global Books Trading Private Limited. All Rights Reserved.